I believe that the less healthcare providers fight with technology on a daily basis, the more their patients and clients benefit from focused care and improved clinical outcomes.
My interest in product design and user research was sparked by my experience with multiple electronic health record solutions and billing systems required to do my job as a director of rehabilitation and speech-language pathologist. I quickly identified areas of opportunity to improve user productivity, workflow satisfaction, and clinical reporting.
My clinical experience includes various positions as director of rehabilitation in skilled nursing facilities (SNF), home health, and continuum of care retirement communities (CCRC).
As a product designer focusing on user research, my goal is to assess user needs, empathize with their pain points, and advocate for the implementation of innovative solutions to remove barriers to efficiency and efficacy.