About Me

Mission:

My goal is to be the change (and move on from the complainer crowd) with a transition into UX.

I believe that the less healthcare providers fight with technology on a daily basis, the more their patients and clients benefit from focused care and improved clinical outcomes.

Background:

My interest in UX research and design was sparked by my experience with multiple electronic medical/health record and billing systems required to do my job as a director of rehabilitation and speech-language pathologist. I quickly identified areas of opportunity to improve both user productivity and satisfaction.

For the most part, I felt helpless in implementing changes as an administrator and clinician, until I discovered UX.

My professional experience includes various positions as director of rehabilitation in skilled nursing facilities (SNF), home health, and a continuum of care retirement community (CCRC).

I earned my master’s degree at Northwestern University‘s top-ranked program in speech-language pathology. I’ve earned and maintain my Certificate of Clinical Competence from the American Speech-Language-Hearing Association.

I’m a certificate-holder of the Compton P-ESL accent modification method.  My undergraduate degree in anthropology, with a focus in linguistics, reflects my interest in language, culture, and diversity.

I’ve practiced as an Illinois and California speech-language pathologist in SNF, home health, and outpatient, providing evaluation and treatment for adults and the geriatric population with acquired speech, language, cognitive, and swallowing disorders.