I believe that the less healthcare providers fight with technology on a daily basis, the more their patients and clients benefit from focused care and improved clinical outcomes.
My interest in UX research and design was sparked by my experience with multiple electronic medical records and billing systems required to do my job as a director of rehabilitation and speech-language pathologist. I quickly identified areas of opportunity to improve both user productivity, satisfaction, and clinical reporting.
For the most part, I felt helpless in implementing changes as an administrator and clinician, until I discovered UX.
My professional experience includes various positions as director of rehabilitation in skilled nursing facilities (SNF), home health, and continuum of care retirement communities (CCRC).
I transitioned into product design after relocating from Chicago to Silicon Valley. When I’m not doing all things design, I’m hiking the peninsula trails with my dog.